Unable to unplug black 4 pin connector

Question

I am unable to find/activate a release for the 4 pin black connector plug on the EVO-ALL.  Any more tugging and the wires will pull out of the plug.  What is the trick?

Answer 1

I also had this issue with the 4 pin black connector.  I had to use a needlenose pliers to squeeze the connector to release it

Answer 2

There's no clip on the 4-pin connector, only the locking tabs right on top. The connector should just slide out if you pull on it.

Comments

I had the same problem recently with an EVO-ALL.  Pulled the connector right off the board....

Switch suppliers lately?

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I wouldn't be aware of that but this kind of information is very useful to us!

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Had another 4pin come right off the board today. What's up?

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If you still have that unit, mind sending us pics of the back sticker and also the 4-pin that pulled out? You can send that to support@ifar.ca

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wow, just saw the pics and I'll send it over to sales. thanks

 

Ive seen sockets sliding out a bit  but not to the extent of actually ripping the pins that are soldered on the board lol   Takes a bit of force to get there.

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That's not the first one I had either. I've had the socket come off two or three. This is the first to take the pins with it.